Purchase Protection

We want you to feel confident buying and selling on SabiMall. That's why we offer refunds for purchases that qualify for SabiMall Purchase Protection (which may include orders that never arrive and items that significantly differ from their description for example, in color, size, etc.)

Verification

All sellers on SabiMall are carefully vetted to ensure a purchasing experience that matches our commitment to excellence, customer satisfaction and safety.

Real Ratings and Reviews

We use strong user-feedback system to keep SabiMall as transparent possible. With direct feedback from our community members like you, we are able to provide accountability on our platform. You can rate every purchase on SabiMall on a 5-star scale, and write a review as feedback - which important for the seller and other shoppers.

What to look for on a seller’s profile:

  • Feedback rating
  • Reviews
  • Number of listings
  • Community followers

When a seller's user-feedback score drops below the acceptable level, their account will be reviewed and suspended or terminated as necessary.

Secure Direct Messaging

Our direct messaging system allows shoppers to communicate instantly and securely with the shops without leaving SabiMall, in case of any questions, concerns, clarifications, or whatever.

Data Encryption

We encrypt all data, both at transit and at rest. All data is encrypted in transit using Hypertext Transfer Protocol Secure (HTTPS) and enforce HTTP Strict Transport Security (HSTS).

Secure Payments

All payments on SabiMall are processed by the most secure and trusted payment processors including Stripe, Paypal, Paystack and Flutterwave. As a result, we never store or have access to your payment details.

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Purchase Protection

Get a full refund on eligible purchases if your order doesn't arrive or is significantly not as described.

Premium Quality

All brands are carefully screened to make sure that SabiMall brings you only the best products available.

Made to order

Explore our made to order category to get what you want exactly the way you want it - and fast too.

Made in Nigeria

Supporting small businesses, fashion and beauty brands in Nigeria is the dream. We are proud to support local.

Secure Payments

Integrated with the world's leading payment providers to enable customers checkout quickly and securely.

Guest Checkouts

Make purchases without creating an account. Simply select the product(s) you want, add to cart and checkout.

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